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FAQs

  • How do I prepare for a treadmill session?
    To prepare for a treadmill session, ensure your dog’s nails are trimmed to prevent injury. Refrain from feeding or giving water to your dog at least 30 minutes before the session. Additionally, make sure your dog uses the bathroom before the session.
  • How does the treadmill process work?
    The treadmill process uses a slat mill, a self-propelled treadmill that allows dogs to run at their own pace in a controlled environment. The treadmill includes a safety harness attachment, ensuring the dog controls the speed naturally.
  • Are there any limitations or restrictions for the treadmill service?
    Dogs should be in good health and free from underlying health issues or injuries. If you have any concerns about your dog's health, it’s recommended to consult with a vet before booking a session.
  • What forms of payment do you accept?
    We accept all major credit cards.
  • What is a mobile dog gym?
    A mobile dog gym is a climate-controlled van that provides on-the-go fitness sessions for dogs using self-propelled treadmills. This service allows dogs to exercise when outdoor conditions aren't ideal or when the owner’s schedule is tight.
  • How does the mobile dog gym work?
    The mobile dog gym arrives at your home. Inside the van, dogs exercise on self-propelled treadmills, which help build their strength, confidence, and endurance while reducing anxiety and aggression.
  • How long are the sessions?
    Sessions usually last up to 30 minutes, depending on the dog's fitness level.
  • Can multiple dogs attend a session?
    Yes, we can have up to two dogs per session.
  • What if my dog has special needs or health concerns?
    If your dog has special needs or health concerns, it’s important to inform the provider before the session. The session can be adjusted to suit your dog's individual requirements.
  • What measures are in place for safety and cleanliness?
    Mobile dog gyms are equipped with safety harnesses during treadmill use, and the environment is regularly cleaned and maintained for hygiene and comfort.
  • How do I book a session?
    You can book a session by booking online on our website.
  • Can my dog attend if they are not spayed or neutered?
    Policies on unspayed or unneutered dogs may vary, so it’s best to confirm with the service provider.
  • Do you offer any discounts or packages for multiple sessions?
    Some mobile dog gyms may provide discounts or packages for booking multiple sessions. Check with the provider for available offers.
  • What if I need to cancel or reschedule a session?
    You can cancel or reschedule all appointments online. We do require 24-hour notice before cancellation.
  • Are the trainers certified?
    Yes, all of our trainers are certified.
  • How can I track my dog’s progress?
    We will provide updates on your dog’s fitness improvements and behavioral changes over time.
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