Last Updated: November 13, 2024

​

Scruffy on the Run, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy outlines the types of information we collect, how it’s used, stored, and shared, as well as the rights you have regarding your data.

1. Information Collection and Use

Types of Information Collected

We may collect the following personal information:

• Contact Information: Name, email address, phone number, and address

• Payment Information: Billing details, payment card information (processed securely)

• Dog Details: Information about your dog(s) (e.g., breed, age, health information) to ensure personalized and safe service

Methods of Data Collection

• Forms: We collect data through our online forms when you sign up for services, make inquiries, or subscribe to our newsletter.

• Cookies and Tracking: We use cookies to enhance user experience, track site performance, and analyze website traffic.

• Log Files: IP addresses, browser types, and other technical data are collected automatically to improve our website’s functionality.

Purpose of Collecting Information

We collect your information to:

• Provide and personalize our services

• Process bookings and payments

• Communicate with you about your appointments and updates

• Improve our website and offerings based on user preferences

• Comply with legal obligations

2. Data Storage and Protection

Storage of Information

Your information is stored on secure servers, protected with industry-standard measures. We retain data only as long as necessary to provide our services and fulfill legal requirements.

Security Measures

We use encryption and regular security assessments to safeguard your data. Only authorized personnel have access to your information.

Data Retention

Data is retained for the duration necessary to fulfill our services and legal obligations or until you request deletion.

3. Information Sharing and Disclosure

Third-Party Sharing

We do not sell or rent your information to third parties. However, we may share information with trusted partners who assist in processing payments or managing bookings, ensuring they comply with data protection standards.

Data Disclosure

We may disclose your information:

• When required by law or legal proceedings

• To enforce our policies, terms, and conditions

• To protect against fraudulent or harmful activity

4. User Rights and Choices

Access, Update, and Delete Information

You can request access to, update, or delete your personal information by contacting us. We strive to comply with such requests as required by applicable privacy laws.

Opt-Out Options

You may opt out of receiving our marketing emails by clicking the “unsubscribe” link in our communications or contacting us directly.

Rights Under Privacy Laws

If you are in a region that provides privacy rights (such as GDPR for the EU), you have specific rights regarding your personal data, including the right to access, rectify, delete, and restrict processing of your information.

5. Cookies and Tracking Technologies

Use of Cookies

Our website uses cookies to personalize your experience, track analytics, and improve website performance.

Purpose of Tracking

Cookies help us understand how users interact with our site and enhance functionality.

Cookie Preferences

You may control cookies through your browser settings or by adjusting your preferences on our site’s cookie banner.

6. Children's Privacy

Our services are not intended for children under 18, and we do not knowingly collect data from minors. If we learn we have collected information from a child under 18 without verification of parental consent, we will delete that information promptly.

7. International Data Transfers

If your information is transferred outside of your country, we ensure that adequate safeguards are in place to protect your data in accordance with relevant privacy laws.

8. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page, and we encourage you to review the policy regularly. Significant updates may be communicated via email.

9. Contact Information

For any questions or concerns about this Privacy Policy or to exercise your privacy rights, please contact us at:

Scruffy on the Run, LLC
Email: scruffyontherunky@gmail.com
Phone: 502-234-6688

10. Legal Compliance

We comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), ensuring transparency and lawful processing of personal data.

11. Consent

By using our services and website, you consent to our collection, use, and sharing of your information as outlined in this policy.

12. Data Breach Procedures

In the event of a data breach, we will take immediate steps to contain the breach and notify affected users in accordance with applicable laws. Notifications will include details of the breach, potential impact, and steps taken to mitigate harm.